Northern Energy
NE

Customer Satisfaction Survey Technical Services

Your feedback helps us improve quality, safety, and performance. This takes approximately 3 minutes.

⚡ Confidential & Anonymous ⭐ 3‑min estimate
1–3 Poor 4–6 Average 7–10 Excellent
Completion
0%
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Respondent details

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⚡
Section A

Service performance

1 Response time to service request*
1 — Poor 10 — Excellent
2 Timeliness of service delivery*
1 — Poor 10 — Excellent
3 Quality of technical work*
1 — Poor 10 — Excellent
4 Effectiveness of problem resolution*
1 — Poor 10 — Excellent
5 Reliability of completed work*
1 — Poor 10 — Excellent
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Section B

Technical competence

6 Technical knowledge of staff*
1 — Poor 10 — Excellent
7 Compliance with technical standards*
1 — Poor 10 — Excellent
8 Use of proper tools and equipment*
1 — Poor 10 — Excellent
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Section C

Safety & compliance

9 Adherence to safety procedures*
1 — Poor 10 — Excellent
10 Use of PPE and safety measures*
1 — Poor 10 — Excellent
11 Site cleanliness and housekeeping*
1 — Poor 10 — Excellent
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Section D

Communication & professionalism

12 Clarity of communication*
1 — Poor 10 — Excellent
13 Reporting and documentation*
1 — Poor 10 — Excellent
14 Professional conduct of staff*
1 — Poor 10 — Excellent
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Section E

Overall assessment

15 Overall satisfaction with technical service*
1 — Poor 10 — Excellent
16 Likelihood to recommend our technical services*
1 — Not at all 10 — Definitely
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